Desaster Strategy
Back-up and More
AVAILABILITY
One system of genioDATA must be available for the customer. The degree of availability is determined by the customer.
BASIC BACK-UP
This is a system back-up on a daily basis. It is completed at night and stored for a few days.
In case a disaster strikes, this back-up will be used to restore the customer's data. At worst, the customer will not lose more than one day's worth of data.
SHORT INTERVALS
The interval of back-up can be shortened, for example down to once per hour. The customer books this option along with the system or adds it later.
ADDITIONAL BACK-UPS
In addition, customers can have their systems backed up from the inside – on file system or application level.
The methods available include back-up, synchronization, and archiving.
CHANGES
Changes to the requested back-up concept can be requested in either direction (more extensive or riskier) at any time by the customer.
Billing of all service beyond basic back-up is based on the occupied back-up space. Therefore adherence to a time limit is not required.