Desaster Strategy

Back-up and More


AVAILABILITY

One system of genioDATA must be available for the customer. The degree of availability is determined by the customer.

 

BASIC BACK-UP

This is a system back-up on a daily basis. It is completed at night and stored for a few days. In case a disaster strikes, this back-up will be used to restore the customer's data. At worst, the customer will not lose more than one day's worth of data.

 

SHORT INTERVALS

The interval of back-up can be shortened, for example down to once per hour. The customer books this option along with the system or adds it later.

 

ADDITIONAL BACK-UPS

In addition, customers can have their systems backed up from the inside – on file system or application level. The methods available include back-up, synchronization, and archiving.

 

CHANGES

Changes to the requested back-up concept can be requested in either direction (more extensive or riskier) at any time by the customer. Billing of all service beyond basic back-up is based on the occupied back-up space. Therefore adherence to a time limit is not required.